Buyer Buddy may collect your personal information when a request for an inspection is made, by calling us, or using a Contact Us form on the website. The information we may collect includes: • Name, email address, and phone number provided through our contact or booking forms • Vehicle information you provide (make, model, year, VIN) • Location or address of the vehicle to be inspected • Payment information processed securely through our payment provider (we do not store card details) • General usage data such as browser type, pages visited, and time spent on the site (via analytics tools)

We use the information we collect to: • Schedule and perform your vehicle inspection • Communicate with you about your booking, report, or inquiry • Send confirmation emails and inspection reports • Send SMS notifications related to your inspection appointment, including appointment confirmations, follow-ups, and reminders (only when you have opted in) • Improve our website and services • Comply with legal obligations We do not sell, rent, trade, or share your personal contact information with third parties for marketing purposes.

We may share your information only in the following limited circumstances: • With service providers who assist us in operating our business (e.g., scheduling tools, email platforms), who are bound by confidentiality agreements • If required by law, court order, or government authority • To protect the rights, safety, or property of Buyer Buddy or others We do not share your personal information with advertisers or unrelated third parties. We do not share your phone number or SMS opt-in data with third parties for their own marketing purposes.

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Inspection reports and related records may be retained for a reasonable period for business and legal purposes.

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site.

You have the right to: • Request access to the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information, subject to legal obligations • Opt out of marketing communications at any time • Opt out of SMS messages at any time by texting STOP (see SMS Terms below) To exercise any of these rights, please contact us at [email protected].

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Company Name: Buyer Buddy By providing your phone number and opting in to receive SMS communications from Buyer Buddy, you agree to the following terms: Description of Messages After opting in to receive SMS notifications, you may receive messages including, but not limited to, appointment confirmations, inspection status updates, follow-ups, and reminders related to your Buyer Buddy inspection booking. How to Opt-Out You can cancel the SMS service at any time. Just text "STOP" to the number from which you received messages. After you send the SMS message "STOP", we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. How to Get Help If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at: Email: [email protected] Phone: (906) 262-2010 Additional Terms • Carriers are not liable for delayed or undelivered messages. • Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. • We do not share your phone number or SMS opt-in information with third parties for marketing purposes.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy, our SMS practices, or how we handle your information, please contact us: Buyer Buddy Email: [email protected] Phone: (906) 262-2010